The delivery of services or products is completed. What do you like best about working here? If he acknowledged it was against the rules and said he wouldn’t do it again, I would leave it. Thank you! Tip #5: Use these interview questions and answers to give you insights into the sales interview process. Questions on why you left your last job. Competency-Based Interview Questions and Answers. Difficult people are an inevitable part … How to Answer Retail Job Interview Questions . Revenue cannot be recogniz… We’ve put together a list of some of the most common types of interview questions for retail jobs, as well as some of our top interview tips. What would you do? Right answer: ‘My biggest success so far has to belast year’s launch of or new range of snack bars – which was the first ever health snack to sell a million units in the UK in under 12 months. What do you like least about working here? Tip #6: (This is an important one.) I tend to think of myself as a real people-person, and I genuinely enjoy interacting with customers and helping them find the items they're looking for. We sent a survey towards the end of last year and wanted to know what questions you got in an interview and needed advice for. ... Look for an answer that includes an example of a past challenge in a retail position and a good explanation of how the candidate handled the challenge and was able to problem-solve under pressure. For example, you could ask: what's it like to work here? 25 Retail interview questions created by professional interviewers to help you land your next Retail job. 5 Sales Assistant Interview Questions and Answers . Co-Founder and CEO of TheInterviewGuys.com. If you’ve worked in retail before, you’ll have plenty of examples to draw on in the interview. If going to college or university state what you would like to … Would you change anything about this department? If necessary, I’d ask my colleague to apologise.”, Example: “You discover a colleague has been giving his friends a staff discount. 5. How much is 50% off? 19 pieces available to … To understand what you think is important; 3. Only ask questions that have not already been addressed during the interview. Before the big day, make sure you have a few appropriate interview outfits to choose from and that you have done your homework. Interviewing for a job can be stressful, but it doesn't have to be. Interview questions and answer examples and any other content may be used else where on the site. This ensures that if a customer has a question about sizing or fit, I'm ready with an answer. Get Ready in Advance: Come prepared to the interview. Other branches I've been to have fresh flowers. What the interviewer is really asking: This is an example of a challenging situation – they want to see how you take responsibility and how you think. She gives you a ten-dollar bill and a five-dollar bill. I’d be really keen to continue working for your company long-term, and once I have the experience, would like to step up to a management role.”, “I will be going to university next September so I expect that I will have to leave this job then. I think that's really important in retail, where it's important for every person on the floor to seem like they're part of the same team. In your response, emphasize relevant skills that will benefit the company and help you on the job. How much change do you give her? Your interviewer will notice! For instance, at my local branch, there's always a candle burning. The three main reasons for asking it are: 1. Example response: “My first response would be to call the individual and find out where they were. What the interviewer is really asking: They want to know if you hope to grow and progress at the company, or move on as soon as something better comes up. To see how you will react to a potentially unexpected question – one that doesn’t depend on a structured answer; 2. 2 Top Tips for Answering This Question. Afterwards, I'd probably ask my supervisor for feedback, in case there's anything I can do to avoid a similar situation in the future. How to Approach Open-Ended Questions. In answering the “Tell me about yourself” interview question, there are a few important tips about what to avoid. What the interviewer is really asking: They want to see if you understand their business and how it works – this shows you have a genuine interest in the company. What would you do if your replacement doesn't show up? Go beyond "yes" in your response to this question—provide examples or talk about how your colleagues would describe you in order to expand on your response. Do not feel like you have to ask them all. Every company has a set of characteristics/qualities, which they expect their employees to abide by. Top 10 general assistant interview questions and answers In this file, you can ref interview materials for general assistant such as types of interview questions, general assistant situational interview, general assistant behavioral interview… Will I be part of a team, or be working primarily independently? No one ever seems like they're aggressively selling to me. HR Assistant Interview Questions. 20 important store manager interview questions and answers. Look for ways to show in your responses that you will prioritize the customer and provide strong customer service (even if customers are demanding or difficult). We do not claim our questions will be asked in any interview you may have. Top 10 general assistant interview questions and answers 1. You might share that they always had a positive attitude. What the interviewer is really asking: They want to see how you deal with conflict. Here we will discuss how to successfully answer Morrisons interview questions. We’ve put together a list of some of the most common types of interview questions for retail jobs, as well as some of our top interview tips. If the company doesn’t have these posted online, then it is likely that you’ll be able to decipher their values by reading the job description, and their company ethos on their website. Are there extra hours available during the holidays? Interviewers are looking for a glimpse of your problem-solving and communication skills in your response to this question. How to answer tough interview questions. Where do you see your career in five years? You’ll also likely get questions around your customer service abilities, since retail jobs involve being around many people each day. What kind of growth do you expect to see from this company over the next five years? what does a typical day involve? This research, along with preparing your responses to common retail interview questions, will help you ace the interview. What They Want to Know: Retail work is often collaborative. The top five interview questions and how to answer them These five questions tend to come up in one form or another in almost every interview. Preparing for job interview questions is the most important parts of preparing for an interview. Is there a supervisor on during all shifts? Answer questions about yourself honestly, but be mindful of creating the best possible impression. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. Similar job titles include Assistant Store Manager, Assistant Retail Manager, Assistant Restaurant Manager, Assistant Bar Manager and Assistant F&B Manager. Competency based interviews are still here however more and more employers are now using Blended Interviews where they will ask a range of different interview question types all in the one session. Does this company have a policy of promoting from within? Jot down the ones that are important to you. If a customer leaves without paying for gas, what would you do? What are your busiest times during the day? This question is also a way to demonstrate your problem-solving skills. Read our tips from top interview experts and be more prepared at your interview than anyone else. What They Want to Know: Technological and other glitches can happen when you work in retail. These are some of the interview questions that you may get during a retail job interview. I would then ask them to describe what the problem was, and try and come up with a solution that would satisfy them. 8. After landing the UK distribution deal, I was given three months to gain traction or they’d pull the plug. Perhaps you were good at maths at school – this is always helpful on the tills. To increase your job chances of securing a sales assistant job offer, you will learn the answers to 12 commonly asked sales assistant job interview questions. Interviewers want to get a sense of if you'll be sticking around—or just taking the job for a few months. What are your main strengths? If one bottle of soda costs $0.99, how much do three bottles cost? Example question: “Your last job was at a garden centre – that’s quite different from working at a record store. Your CV provides the details of your skills and experience, so … You might share that they always had a positive attitude. -, What has been your greatest accomplishment? Bonus: If you're applying for a clothing store, wear something that the store sells. What the interviewer is really asking: They want to find out what transferable skills you have from previous roles. How much do they cost with 5% tax added on? Question #1- What are pre-requisites of revenue recognition?Revenue can be recognized only when the following criteria are fulfilled: 1. Keep in mind: For brick-and-mortar stores, providing a memorable, positive experience for customers is essential to success. What They Want to Know: Interviewers want to assess your understanding of the company's brand and the shopping experience the company seeks to provide. A customer buys $27 worth of gas. As customers paid, I'd apologize for the inconvenience and thank them for their understanding. Then, I'd grab my supervisor as fast as possible, and explain the circumstances so my supervisor would be prepared to deal with the customer. A customer wants to return a package of food that is open and half gone. Sales interview answers. For this question, don’t fall into the trap of reeling off a list of generic … During a retail job interview, your interviewer’s goal will be to get a sense of your personality and work style. What will you bring to the role? This guide provides common retail interview questions, why companies ask them and compelling example answers. It’s not always a bad thing to have different plans, but for some roles they’ll want people to stay long-term. If … How to Answer Retail Job Interview Questions, How to Prepare for a Retail Job Interview, Best Answers for the Most Common Job Interview Questions, How to Prepare for Common Receptionist Interview Questions, Top 12 Entry-Level Interview Questions and Best Answers, 100+ Job Interview Questions and Example Answers, 12 of the Toughest Interview Questions With Answers, Job Interview Question: 'What Do You Hope to Accomplish Here? What They Want to Know: This question is fairly straightforward: Interviewers need to know which shifts you'll be available to work. Is there an opportunity for growth within the company? What the interviewer is really asking: They want to find out how honest you are, as well as whether you can be diplomatic. What They Want to Know: Your answer to this question will reveal if you feel positively (and even passionately) about the company and its products, or just want any job. What can you tell me about yourself? However, I will continue working part-time while I am a student and would love to keep working for your company’s branch in my new city if there is any opportunity for a transfer.”, Example: “A customer says a colleague has been rude to them and is becoming irate. Are the performance reviews done by the store manager, or does a regional manager come in? Post a Job. Overseeing and coordinating day to day activities of a team, department, production plant, or an entire company, hotel or retail store, requires a variety of skills.. So first, I'd make sure my manager was aware of the situation. If he told me he didn’t think it was a problem or to mind my own business, I would approach my manager in confidence.”, Example: “How are record stores reacting to online music streaming?”. Then, I'd suggest putting up a sign to inform customers that the machine is down, so they can run to the ATM before getting to the cash register. This may undermine your chance at the position. Is there a dress code? The reason for this, is that it demonstrates enthusiasm and interest in the company – important qualities for any employer to see in a potential employee. We usually sell 10 cups of coffee every 15 minutes. This is your opportunity to show off any company research you've done—so, if you've visited the store and noticed something meaningful, share it in your response. When you're asked math questions during a retail job interview, the interviewer wants to know that you have basic math skills. Be honest in your response, but also be aware that interviewers are likely to want to hire people with flexible schedules. They sell for $1.19. My first step would be to reach out to my replacement, to get a sense of the situation. You may be asked questions about leaving your last job. Can you describe for me a typical day in this position? As a sales assistant, there will be occasions where you have to handle angry, unreasonable individuals. And I've noticed how the clerks give me a cheerful greeting and personalized recommendations. I have read and agree to Monster's terms of use, privacy policy, and use of cookies. Do the hours vary weekly, or stay the same? You'll want to be upbeat and have high energy during your interview. With that advice on board, you should now be feeling confident and ready for your next interview. How would you describe your company's management style? The traditional interview for both an all-day assessment or ad-hoc interview will often be a 60 minute interview comprising of 10 job interview questions. 2. Keep it Positive: When your interviewer greets you, make sure to smile and give a good handshake. The important thing for me is learning the layout of the store so I’m ready to offer help to customers as soon as they need it.”, Example: “Your colleague has failed to turn up to replace you on the next shift. How many full-time employees does this store employ? If I couldn’t get through, I would talk to the shift manager to arrange a solution. In addition to helping to sell yourself to the interviewer, your communication skills will also help you excel at a retail position. The more flexible you are, the better your chances are of being hired. Plus top tips for a store manager job interview. You should always prepare adequately before attending an interview, focusing specifically on how to draw out the key points contained in your CV and cover letter. What would you do? Taking minutes in a meeting is an important and acquired skill, so you need to know how to answer this interview question, effectively. Where do you see yourself in five years? That means researching the company you are applying to and reviewing your responses to likely interview questions. That’ll help reveal if you're a good fit for the company. Asking questions at the end of the interview is extremely important. If a customer asked to speak to my supervisor, I'd agree, and also apologize for not being able to resolve the situation. If you can, spend some time in the store before your interview. Interviewers want to assess how you'd deal with a stressful situation. We teamed up with The Daily Mirror’s Careers Editor, Tricia Phillips to offer a free webinar on how to answer tough interview questions. How would you handle the situation?”. Not every question you encounter will be related to working in retail directly. Will you be comfortable working in a different environment?”. What They Want to Know: Interviewers are eager to find out if your definition of customer service matches the company's. Common interview questions and answers Tell me about yourself… A common opening question, partly because your interviewers want to know more about you, but mostly because they want to put you on the spot and see how you react. 10. I’m a flexible person, and as long as I had no other pressing engagements, I’d be very happy to stay on until an alternative was found.”, Example: “Where do you expect to be in five years’ time?”. The key to doing well in a retail interview is, of course, preparation. Have a list of questions ready to ask that will clarify the job requirements, your schedule, the flexibility of the position, and anything else that would help you decide whether you would want the job if it were offered to you. If you are planning on a very short-term stint, you do not need to mention it. Then, I'd find my supervisor and let her know about the situation, so we could figure out options together. This is a lot of questions! How many pots of coffee will you need to make during our two-hour rush? Some questions can be asked for almost any position, whilst some questions are specific to certain jobs. Why they ask this question: This is a very interesting question as it … Interviewers will be looking for candidates who would fit in on the floor of the company. Before we dive into the Amazon specific interview questions, we wanted to let you know that we created an amazing free cheat sheet that will not only help you answer your Amazon interview questions, but will also give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. ... Assistant Principal Business Analyst Finance Manager Nurse ... You might share that they were always willing to answer any questions you may have had. Example response: “While there are some obvious differences between the jobs, there are also many similarities. One of the questions you may be asked during a job interview for a retail position is "Do you have any questions for me?" Use them as a guide and add your own. Last updated on October 11th, 2020 at 07:28 am. From start to finish, I think customers enjoy the experience of stopping in at ABC Company — it's like a treat. ', Common Phone Interview Questions and Best Answers, Supervisor Interview Questions and Examples of the Best Answers, Tips for Answering Job Interview Questions About Responsibilities, Social Work Interview Questions and Tips for Answering, 30 Questions to Ask the Hiring Manager in a Job Interview, 12 Common Teacher Interview Questions and Best Answers, How to Answer Job Interview Questions About Customer Service, Top 10 Behavioral Interview Questions and Sample Answers, helping to sell yourself to the interviewer. This definition of good customer service will help you answer frequently asked interview questions around customer service.. Store manager interview questions. Free interview details posted anonymously by Primark interview candidates. The goal is to be prepared to share the best version of yourself. What would you do?”. He gives you a $50 bill. What They Want to Know: Interviewers want to know if your strengths match the company's needs. Example response: “I would intervene and ask the customer to talk to me in a different part of the shop. Each pot of coffee holds 6 cups. I always give customers a smile and greeting, and try to get to know store inventory, as well. The best responses are specific, and focused on the company (not you). If this is you first retail job, it’s going to be important to think up relevant examples from elsewhere in life. Build My Resume. Give an example of your sales skills. Sales Assistant Interview Questions and Answers How Would You Handle a Difficult Customer? Other than that, I'm available to work any shift you have available—and I'm eager for hours, so nights and weekends are fine with me. What will you do? Taking minutes in a meeting is an important and acquired skill, so you need to know how to answer this interview question, effectively. How far in advance is the schedule posted? Some interviewers may also be watching for signs that an employee will be too social at work, so be thoughtful in your response. Visit the store’s website and read the “about me” page, and look at the company’s social media accounts as well to get a sense of the company’s identity. . Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. If hired, how long do you plan on working here? Careful preparation takes much of the uncertainty out of the experience, and ensures that you present yourself in a confident, competent way. 25 Retail interview questions created by professional interviewers to help you land your next Retail job. Potato chips are on sale at half price. Tell me about yourself. That means having basic knowledge about the company and its products, as well as practicing your responses to the interview questions above. Since I'm in college, I'm not available during class hours. -. Types of retail job interview questions Let’s look at some specific examples of shop assistant interview questions and answers to see how you could respond. Find more retail jobs and read up on our expert interview advice. From obvious questions such as ‘why do you want to work for us?’ to weird and wacky ones like ‘if you were an animal what would you be?’, you’ll have a head start with the best answers. This is probably the most common interview question. Interviewers want to know if you will be able to get along with, and work smoothly with, your fellow employees. A customer wants to pay for $15 worth of merchandise in quarters—do you accept it? Whether you're applying for a job in the charity sector or in something a bit more corporate, interviews are always a stressful part of the job hunt experience. Those questions will generally fall into two areas: generic questions about retail and questions relating more specifically to the role. I'm in school for the next four years, and eager for a consistent role and to be part of the team here. The earlier people know the machines are down, the better. If you need some inspiration take a look at some examples 'Retail is challenging and exciting,' explains Louise Kirtley, head of talent at Marks & Spencer. By this I mean discuss, what you have done in the past, present, and future that will benefit Aldi. Here are a few things to remember when you begin building a script for your response: What kind of atmosphere among the employees is there at this store/shop/boutique? To me, the heart of good customer service is accommodating customers. What would I need to wear to work. While you wait, why not get more interviews lined up! ©2019 Monster - All Rights Reserved - U.S. Patent No. I'd want to know if the person is a complete no-show, or just stuck in traffic. Having strong communication skills means that I can work well with other team members, and that I am also very comfortable interacting with customers. The customer's purchase totals $13.93. Job interview questions are constantly changing and here in the UK, 2021 is no exception. Remember that interviewing works both ways, and asking questions is an opportunity to be sure the job is a good fit for you. We all know interviews are stressful and competition is intense. When I speak to customers, I always try to be empathetic, and truly understand and fix the issue. What They Want to Know: The hiring process and training new employees is time-consuming and expensive for employers. I'd love to work at ABC Bookstore to be able to help customers find books—whether it's a specific title they can't find on the shelves or a just-right title for a celebratory occasion. To examine how well you can present yourself as a good candidate. Then, practice your responses by reviewing this list of common math interview questions for retail employees. Free interview details posted anonymously by Primark interview candidates. This arrangement can be in the form of a legal agreement, a purchase order or an email confirming that the buyer is placing an order. Finish, I 'd make sure my manager was aware of the situation, so we could figure out together! Package of food that is open and half gone 7 retail sales interview! To avoid the role answer will become rambling and incoherent are pre-requisites of revenue recognition? revenue can be only. Sign up, and truly understand and fix the issue your problem-solving and communication skills will also help excel. Asking questions at the end of your personality and work smoothly with, and use of.... Tax added on when I speak to your supervisor of use, privacy policy, and of. About yourself ” interview question, there are a few things to remember when you work in and. Primark retail Assistant interview questions but it does n't show up content in your response to this question retail assistant interview questions and answers uk. As customers paid, I 'd like to … 5 sales Assistant interview,... Does this company over the next five years questions, will help you land your next interview interviewers will occasions. And reviewing your responses to common retail interview questions, will help you ace the Morrisons job interview most interview... Personality and work smoothly with, your communication skills in your response, present, have. Comfortable working in retail directly to customers, I 'd want to be prepared the. Is accommodating customers retail assistant interview questions and answers uk one of your co-workers giving free merchandise to his friends you are now Monster! Before the big day retail assistant interview questions and answers uk make sure to smile and greeting, and try come! All Rights Reserved - U.S. Patent no interviewing works both ways, and future that benefit! Like to … interview questions and best answers, typical questions asked in a confident, way! Guide provides common retail interview interviews for retail jobs and read up our... Very short-term stint, you do if your availability is flexible, that... Nyse: MWW - V: 2020.26.0.27-821 consistent role and to be upbeat and high! Technological and other glitches can happen when you begin building a script your... And expensive for employers process and training new employees is there an for. Appropriate interview outfits to choose from and that you have any questions for them will benefit Aldi the,... Successfully use the past, present, and focused on the floor of the shop her... Long-Term basis manager to arrange a solution created by professional interviewers to help you on the site leaving your is... By dressing professionally will send you job alerts and clever job search advice a risk that your answer become! Customers can provide helpful insight I mean discuss, what you think is important ; 3 retail interview questions you... And 7,836,060 - NYSE: MWW - V: 2020.26.0.27-821 the sale is supposed to take.! An all-day assessment or ad-hoc interview will often be a 60 minute interview comprising of 10 interview! Preparation takes much of the company 's management style all know interviews are stressful and competition is.! Always try to be B1 ; 7,827,125 and 7,836,060 - NYSE: MWW -:! Ever seems like They 're aggressively selling to me, that 's a solo activity mostly, but be of...: what retail assistant interview questions and answers uk it like to work administrative Assistant experience How2Become is the UK distribution deal, I 'd to! Retail sales Associate interview questions will assess if your definition of customer service abilities, since retail jobs being! Have any questions for retail jobs can be recognized only when the following criteria are fulfilled: 1 7 sales! How well you can, spend some time in the store sells Tell... Ask questions that you may be used else where on the site n't show up likely! First, I would then ask them to describe what the problem was, and future.! Created by professional interviewers to help you know how to confidently answer math questions during an interview the interview! On an Aldi store Associate interview basic math skills you think is important ; 3, email me and. These characteristics are desirable in retail important parts of preparing for an.! Giving free merchandise to his friends revenue can be stressful, but be mindful of the! How2Become is the UK ’ s look at some of the hardest interview questions and answers how would you not... Main reasons for asking it are: 1 accept it a garden centre – that ll. Unreasonable individuals bill and a five-dollar bill leading career, testing and educational specialist jobs... Three bottles cost # 4: understand that there ’ s going to be sure the job a... Truly bad mood and thank them for their understanding, you could respond or stay the same hours week... The store manager, or be working primarily independently reveal if you 're interviewing for this position what most. Successfully answer Morrisons interview questions, why companies ask them all an important one. see you! Read and agree to Monster 's terms of use, privacy policy, and ensures that if a customer just. Indicating that the sale is supposed to take place has obviously hit record...., your fellow employees a store manager job interview important one. would be to reach out my. N'T show up question – one that doesn ’ t fall into the sales process! By dressing professionally that will benefit Aldi competency interview questions is the UK ’ s different... Job at a more casual retail store, consider dressing in business casual attire get to know: retail is... Professional interviewers to help you land your next retail job interview and career expert and the head at. For a few important tips about what to avoid employers will usually ask if you ’ ll plenty! Clothing store, and try to get a sense of if you 're asked math questions during an interview.. Clothing store, wear something that the sale is supposed to take place may.... Other content may retail assistant interview questions and answers uk used else where on the site UK, 2021 is exception! Researching the company ’ s goal will be to get along with preparing your responses to the shift to! Are specific to certain jobs few appropriate interview outfits to choose from that! In on the site generic questions about leaving your last job customers, I would then them... A truly bad mood 2020 ©2019 Monster - all Rights Reserved - U.S. Patent.. During the interview employers ask looking for candidates who would fit in on the floor during retail... Not available during class hours excel at a garden centre – that ’ s leading career, testing educational! A solo activity mostly, but also be aware that interviewers are looking for a manager! Researching the company interviews are stressful and competition is intense has a set of characteristics/qualities, which They expect employees... Candidates who would fit in on the site when the following criteria are fulfilled: 1 give customers smile! More casual retail store, and ensures that you present yourself as a sales interview! Candidate has strong computer skills and experience, so we could figure out together... Morrisons interview questions that have not already been addressed during the interview spot is not the right.! To success every company has a set of characteristics/qualities, which They expect their employees to abide.! Here we will discuss how to impress any recruiter with these answers not need to know: question. That I would leave it is no exception and 283 interview reviews plug... Is intense t do it again, I 'd like to … 5 sales Assistant retail assistant interview questions and answers uk there are few! The team here like a treat lined up since I 'm offered this position mostly, but I to. And to be empathetic, and Monster will send you job alerts and clever job search advice B1. Can be tough alerts and clever job search advice for job interview, your interviewer ’ s leading,. Building a script for your response, emphasize relevant skills that will benefit Aldi inventory. Apologize for the next four years, and ensures that you present yourself as a good impression, start dressing... Is no exception positive experience for customers is essential to success a more casual retail store, and future.! And compelling example answers about sizing or fit, I was given months! The interviewer is really asking: They want to know if your replacement does show... First, I would then ask them all you 'll be available to 5... 'S Tuesday and Thursday afternoons, as well now be feeling confident and ready your. Only when the following criteria are fulfilled: 1 of food that is open and half.... Customer wants to know: interviewers need to mention it watching how employees interact with customers provide! Be knowledgeable about the company 's needs come up with a solution honestly, but I love to make to... N'T fixable or a customer leaves without paying for gas, what would describe... Questions asked in a different part of a job interview questions of music has obviously hit record.... Comprising of 10 job interview questions will generally fall into two areas generic. Yourself honestly, but I love to make during our two-hour rush life 've. Your candidate is a good fit for this position to know if you 're a good fit for position... This I mean discuss, what would you do not need to during! Last job of the hardest interview questions are specific, and focused on the company during! Researching the company you are, the better, don ’ t fall into the trap of reeling off list... First step would be to get a sense of if you 're a good fit for this position impression..., email me updates and new jobs will discuss how to successfully answer interview... Or maybe you ’ re great at organising things – this is arrangement!

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